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The Price of Baggage Fees

November 3, 2009
The Price of Baggage Fees

Two weekends ago I flew up to the Bay Area on Virgin America. I’ve flown VA quite a few times in the past, but I guess it had been a while since the last flight because I had no idea they had started charging baggage fees. At the airport my family was suddenly hit with [...]

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Wayfinding: Hacking Our Office

August 29, 2009
Hacked Office Map

The Problem
About two months ago my team got relocated to a new building. My desk is in a great spot, we have fun new neighbors, and the new building is pretty comparable to the old one, with one big exception.
It is IMPOSSIBLE to remember where the conference rooms are.
Contributing Factors
The floor plan seems to have [...]

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Spotted: 3, 4, 5, oops!

August 1, 2009
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Let’s see… Phones, calculators, computers, and almost every other number input device have THREE numbers to a row. This machine has FIVE snacks to a row, and they are numbered by the row, column grid. So what are the designers of this vending machine to do but put their number buttons FOUR to a row, [...]

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Spotted: You (and You) are Here

July 30, 2009
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Perhaps this Noah’s Bagels is built on a singularity in space-time wherein two different groups of people can occupy one space without discomfort or confusion.

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This Is NOT Your Dumpster

March 8, 2009
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I see this place almost every day and am both amused by the poor setup and impressed by the lengths the owners of the dumpster have gone to in order to clarify who should have access to it.

The dumpster is accessed by this driveway, which is the driveway that belongs to the building on the [...]

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