Wayfinding: Hacking Our Office

August 29, 2009
Hacked Office Map

The Problem About two months ago my team got relocated to a new building. My desk is in a great spot, we have fun new neighbors, and the new building is pretty comparable to the old one, with one big exception. It is IMPOSSIBLE to remember where the conference rooms are. Contributing Factors The floor [...]

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Designers Gone Wild: Microwave with iPod Envy

August 23, 2009
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Quick–can you figure out how to use this microwave to nuke your leftovers for 30 seconds? Maybe you guessed that you could press the circle-thingy to pop it out, twist it to 30 seconds, then press Start. Good guess but, sorry, no. The knob does pop out when you press it, but nothing happens when [...]

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Welcome! and some thoughts from Alan Cooper

August 18, 2009
Angel on skype with Alan Cooper

Flipping through my notebook recently, I came across my notes from our second LA UX Book Club meeting. We discussed About Face 3, and were lucky enough to have a phone Q&A with the original author and inventor of personas, Alan Cooper. I thought it would be great, along with the public launch of this [...]

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Spotted: 3, 4, 5, oops!

August 1, 2009
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Let’s see… Phones, calculators, computers, and almost every other number input device have THREE numbers to a row. This machine has FIVE snacks to a row, and they are numbered by the row, column grid. So what are the designers of this vending machine to do but put their number buttons FOUR to a row, [...]

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Spotted: Loyalty Cards

August 1, 2009
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How many of those cards in your wallet are loyalty cards? You know, the ones that give you special coupons at a specific store, or when they’re punched ten times get you a freebie. Probably quite a few, right? Most of us have one or two credit cards, a bank card, an ID, and the [...]

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Presenting Nudge to IxDA LA

July 31, 2009

A few weeks ago, I presented an introduction to the Nudge concepts at the LA IxDA meeting. This was my first UX public speaking appearance, and I was pretty nervous leading up to it, but I think it went well. The audience (though small) seemed pretty engaged and interested, I had a lot of fun [...]

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Spotted: You (and You) are Here

July 30, 2009
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Perhaps this Noah’s Bagels is built on a singularity in space-time wherein two different groups of people can occupy one space without discomfort or confusion. Share this post:

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Visual Note-taking

July 30, 2009
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I first became aware of sketchnotes when someone on Twitter posted a link to Mike Rohde’s SXSWi sketchnotes. I was blown away. I had never seen notes like that before. These are a joy to look at, a far cry from the scribbled mess that my notes usually are. And so expressive! They gave me [...]

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I started a UX Book Club

July 27, 2009
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In December of last year, I started seeing a lot buzz on Twitter about a new wave of local book groups under the global banner of UX Book Club. I got really excited, because I realized I’ve been hoping for something exactly like this.  Motivation to read the books I’m always meaning toread, and a [...]

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The Toddler Training Me

March 26, 2009
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I’ve been feeling lately that being the parent of a pre-speech toddler is training me to be a better user advocate. Being a parent, aside from being simultaneously the most challenging and rewarding thing I have ever done, is a great experience for me as a user experience professional. I get to see up close [...]

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